Frequently asked questions
The most common questions about prices, installation, safety areas, materials and delivery.
Prices and quotes
How are playground prices determined?
Prices depend on the size of the model (number of towers, slides and swings), colour and module choices, quantity, shipping distance and installation. List prices for offer products are shown on the site excluding VAT; for other models add them to your quote list for a quick, final price.
What information do I need to send for a quote?
The width and length of the site, a photo if possible, the city/district, the users' age group and the models you are interested in. If you have no measurements yet, we can choose suitable models together using the Area Planner.
Is every catalogue product on the website?
The site lists our 236 most popular models. Our 151-page catalogue also includes INOX and timber play sets, courses, playhouses and rotating towers — you can request quotes for these too.
Delivery and installation
Do you provide installation, and how long does it take?
Yes. We deliver and install our products with our own teams across Türkiye. A compact play set is usually installed within a day; for large projects the schedule depends on the number of products and ground preparation.
Do you deliver abroad?
Yes. We deliver to every corner of Türkiye and abroad, and plan shipping and installation options together based on the country, quantity and product group.
Do you provide spare parts and after-sales support?
Yes. Under our spare parts continuity principle we supply parts even years later and provide service support. Call us or message us on WhatsApp for maintenance and repair.
Safety
What is a safety area and why does it matter?
The safety area is the free space around play equipment needed for children's falls, slides and swings. Our product pages list the safety area for every model. It should be free of trees, benches or walls, and impact-absorbing rubber flooring should be applied.
Which age groups are the play sets for?
Our outdoor play sets are recommended for ages 5+ in our catalogue. Indoors, soft blocks and foam pools suit ages 1+, ball pools and mini softplay 2-3+ and trampolines 4+. Each product's recommended age is listed in its technical table.
Products and materials
Which materials do you use?
Play sets use load-bearing metal posts and oven-painted metal parts with weather-resistant slides, roofs and panels. Urban furniture uses first-class impregnated pine with shingle and jute roof insulation. Our raw materials are non-carcinogenic and eco-friendly.
Can I change colours and dimensions?
Yes. We offer different colour combinations for tower roofs, slides and panels, and sizes such as 3x3, 4x3, 4x4, 5x4 and 5x5 m for kiosks, gazebos and pergolas. Indoor play areas are designed around your venue and concept.
Do you have ready-made sets for TOKİ projects?
Yes. Our TOKİ sets include a tower play set, double swing, figure seesaws, spring riders, educational tic-tac panels and a climbing element. Contents and part weights are listed on the product pages.
Indoor
What should be considered when installing an indoor softplay?
Floor dimensions, ceiling height, entrances and emergency exits, floor condition and the target age group. Our softplay models need between 150 and 400 cm of height. Send us your floor plan and we will prepare a 3D design and install it turnkey.
Free preliminary layout
Get a free quote for your project
Send us the dimensions and a photo of your site and we will prepare the most suitable play set and price.